Shipping is tracked and signed from different EU countries by national post. All orders placed and paid for by 14.00pm are dispached the same day, Monday to Friday. All our products are covered in a discreet letter envelope.
All customers are sent a shipping confirmation email on the evening of the day of dispatch.
All lost orders are re-shipped for free when 14 days overdue for EU orders and 31 days for worldwide orders. We do not re-ship orders seized by customs! In this case we recommend you to contact your national customs and request them to release your shipment. We guarantee X-Ray invisible discreet packaging of your shipment.
Due to the nature of the products we supply we cannot accept returns - all orders are final.